Contact ECCU

If you can’t find what you need on our site, look it up quickly in the FAQs.

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Call Us

Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT). After hours, please leave a detailed message.

800.634.3228 – Toll-free (United States and Canada)
714.671.5700 – Local
714.671.5705 – International
714.671.5775 – Fax

Phone*Link (24-Hour Telephone Account Access)

800.540.LINK (5465) – Toll-free (United States and Canada)
714.671.5701 – International

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Email Us

Prospective members: askeccu@eccu.org

Consumer members: memberservice@eccu.org or send a secure message through online banking

Ministry members: ministry@eccu.org or send a secure message through online banking

Reminder: Please do not send account information or sensitive personal information via email including complete account numbers, Visa® card number, Social Security number, or tax identification number.

Credit/Debit Card Icon

Report a Lost or Stolen Card

Debit Card
888.241.2510 – Domestic
909.941.1398 – International

Credit Card
800.VISA.911 – Domestic
727.570.4849 – International

Location

Southern California Headquarters

ECCU
955 West Imperial Highway, Suite 100
Brea, CA 92821-3815
USA
Monday through Friday, 9:30 a.m. – 4:30 p.m. (Pacific Standard Time)

You may use FedEx or UPS to mail to the street address. However, for the fastest processing, please send regular mail to the post office box listed below.

Standard Mailing Address

ECCU
P.O. Box 2400
Brea, CA 92822-2400
USA

Bank-By-Mail Deposit Address

ECCU
P.O. Box 1239
Brea, CA 92822-1239
USA